FAQ

How can we help?

Contact
How to delete element?

Long-press the element you want to delete. A trash bin will appear in the lower-right corner — drag the element into it to remove it.

Can I use Mindly offline?

Yes! Mindly works offline. Your changes will sync once you’re back online.

How do I move elements?

You can move elements in two ways.

1. Quick drag
• Long-press the element.
• Drag and drop it to a new position within the same level.

2. Using the clipboard
• When you long-press an element, a clipboard icon appears in the top-right corner.
• Drag the element to the clipboard to temporarily store it.
• Navigate to the new location, then drag the element from the clipboard to place it where you want.

How do I collaborate and share a mind map with others?

To share a mind map with others or invite collaborators.

1. Open the mind map you want to share.
2. Tap the menu icon (three dots) in the top-right corner.

From there, you have two options.

1. Share with a link
• Under General access, choose whether people with the link can View or Edit.
• Tap Copy link and send it to anyone you’d like to share the map with.

2.Invite specific people
• Tap the + icon next to “People with access.”
• Enter their email address and choose their role:
• Viewer – can only view
• Editor – can make changes
• Tap Invite to send the invitation.

You can always manage or remove access later from the same screen.

How do I delete my account?

1. Tap your profile icon from the home screen.
2. Go to Edit Profile.
3. Scroll down and tap Delete account.
4. You’ll be asked to confirm — once confirmed, your account and all associated data will be permanently deleted.